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ProjectCase Study
AskCody
A hybrid workplace concept for desk booking, room availability, and resource management inside Microsoft Teams.
Date
2022
Category
Enterprise product
Key skills
TypeScriptReactFluent UIEnterprise UX
01Overview
Overview
AskCody builds digital tools for meeting and workplace management. As office culture shifted toward hybrid work, the product needed to support a broader challenge: helping teams coordinate people, spaces, and shared resources.
02Problem
Problem
The shift from static offices to hybrid work changed how companies use desks, rooms, and shared spaces. Existing resource-management tools were not designed for that flexibility.
03Objective
Objective
The objective was to explore a software concept that helps companies use office resources efficiently while giving employees more flexibility.
04Design Thinking
Design Thinking
We used a design-thinking process to keep the concept grounded in user needs while exploring a new workplace model.
05Empathize
Empathize
Interviews
We prepared an interview guide and selected participants with experience in corporate office environments.
The interviews highlighted a need to use space more efficiently, automate everyday coordination tasks, and support hybrid work without creating more friction.
Personas
Role-based personas helped us represent the needs, motivations, and pain points of the main user groups.
06Define
Define
We synthesized the research into a more focused definition of the problem.
Point of View
Actionable problem statements helped clarify the barriers people faced in a digital-first workplace.
07Ideate
Ideate
Crazy 8s
With the research in place, we explored the product structure and the features needed by different user groups.
Timed ideation exercises helped us generate and compare possible features quickly.
Card Sorting
We then ran a card-sorting study using features identified during brainstorming.
A hybrid card sort suited a product centered on functionality rather than content alone.
The results revealed additional categories and improved the structure.
Information Architecture
A sitemap made the product structure visible and established the relationships between features, content, and user flows.
Before finalizing the information architecture, we mapped the strongest categories, their functions, and their dependencies.
User Stories
User stories helped us check whether the concept addressed the main customer goals and product requirements.
We considered both the project goals and the technical constraints.
The final user-story list framed the software features from the users' perspective.
08Prototype
Prototype
Sketches
Initial sketches captured the direction, clarified the page structure, and made the information architecture easier to evaluate.
09Low-Fidelity Wireframes
Low-Fidelity Wireframes
Low-fidelity wireframes introduced more detail and a clearer information architecture.
Based on the card sort, we moved the most important destinations into the header and organized the concept into five main pages.
010Mid-Fidelity Prototype
Mid-Fidelity Prototype
The design used Fluent UI while retaining AskCody's visual identity.
The dashboard included a calendar overview for upcoming events and a support-ticket widget for project managers.
The color system needed to feel compatible with Microsoft Teams while keeping AskCody recognizable.
012High-Fidelity Mockups
High-Fidelity Mockups
The final iterations combined the design system, custom assets, and the main interactive states.
We defined how the key interactions should behave and incorporated additional feedback.
013Mobile & Watch
Mobile & Watch
To support quick bookings on the move, we explored both mobile and watch companion experiences.
014Summary
Summary
The final concept extends AskCody's ecosystem with a centralized resource-management experience inside Microsoft Teams.
It gives employees and managers a clearer overview of desks, rooms, events, and support needs in a hybrid workplace.
MoreSelected Work
